B & C Group (B & C for short) is committed to become a world leading niche provider of logistics services that relate to drug development: consultancy, packaging of IMPs (investigational medicinal products), import of IMPs, assembly of clinical trial kits, storage of biological specimens and warehousing, distribution and transport of the required supplies.
The main purpose of this quality policy is to define and communicate the management commitment to implement, maintain and improve our quality management system (QMS) across all operational departments of B & C in line with customers' requirements and customers' expectations. B & C is doing business in a GxP regulated environment and therefore the QMS must ensure integration of and compliance with regulatory and statutory requirements.
The B & C motto "Because we Care" reflects the management team's conviction to have a QMS that is subject to continuous improvement via monitoring and analyzing relevant KPIs (key performance indicators). At B & C we do care about:
To maintain and improve the QMS, the B & C management team will provide necessary resources and support to:
Both the QC (Quality Control) and QA (Quality Assurance) departments act as a catalyst of the QMS to ensure that the required quality level is in place and controlled.
Quality objectives of all departments should focus and integrate the B & C core values: efficient, innovative, flexible, clinical expert and quality.